RSS keeps its clients informed throughout the process and clear communication is an essential ingredient for success in any endeavor. We welcome your questions and have put together these FAQ's that we hope will address those more common questions.
If you do not find your question listed here, please do not hesitate to contact us directly.
What is the advantage of using RSS, rather than just buying a software program and going it alone?
Professional resume writing is at your fingertips when you purchase a package from RSS. In todays highly competitive marketplace, the selection criteria have become ever more advanced. hiring managers are often short of time and employ software or third parties to sieve through the masses of applications received. When their eyes finally feast on your resume, you have seconds to capture their interest. The elite team of RSS professional writers are up to date and even in advance of forthcoming strategies and build you a personal, competitive resume that illuminates you, as the best candidate for the job. Box software resumes are a red flag to your prospective employer, who quickly recognize the odd 'tweaked' phrase or format.
Why RSS over another writing service?
RSS has industry professionals that are skilled resume writers from all major industries that know the specific industry needs. You'll enjoy a one on one personal interview during which time these seasoned professionals will help you realize your pertinent skill sets, determine your key strategy protocols and guide you through the process of finding the position you seek. We do not use boxed software, but do keyword your resume to excel in that arena. RSS is also constantly liaising with human resource professionals in multiple industries to keep abreast of market preferences and to identify and execute methods to succeed in securing not just the interview, but the position. While you will talk directly with your own resume writer, your approved RSS draft resume will enjoy a team panel review from all our experts before final submission. We do not claim to be the largest resume service out there and were providing a trusted resume service to our customers a long time before we took our business to the internet. You can rest assured RSS provides a first class service to each and every customer.
Will you keep my personal information private?
RSS maintains a strict policy regarding all personal data and guarantees that RSS will not sell, market, distribute, disclose (or otherwise breach confidentiality) to any other party at any time. We do not request and ask you not to submit, your social security number or birthdate. All RSS staff additionally sign a non-disclosure statement. For more detailed information please visit our Terms and Conditions page.
I'm ready to start. How do I pay and what happens after I purchase the package of my choice?
Your purchase is secure and encrypted through Paypal, and you can choose from all major credit cards or via check, debit card or Paypal account to purchase. You will then receive a receipt and a questionnaire at your email address. You can choose to complete the questionnaire and if you already have a resume you can fax or paste that into your email response too. You may also fax us your materials. Your submission will then be reviewed by our expert team and your industry resume writer will contact you. Within 48 hrs ( excluding weekends and Federal holidays), you will receive a telephone counseling session and promptly thereafter you will receive an email with a draft resume. We will then wait for you to OK the resume before proceeding with the final edition and other resume package inclusions.
Can I make revisions?
Yes, you can make a revision of the draft copy. Valid reasons for revisions are always accommodated though our expert team rarely misses an opportunity to shine! Ultimately you will receive the final documents in Microsoft (.doc) and PDF files, so you can always change them later, if you so desire.
How long will it take?
As soon as we have your OK to go ahead with the final draft we will format it and pass it through to our final edit team. The entire process from start to finish is usually 3-4 business days.
Can I buy an expedited service?
Yes, we have a 48 hr service.
Can I come back and add more services?
You can select from our A La Carte menu either at the same time as original order placement, or up to 6 months after original order placement at the fees listed.
If I just want a resume critique, can I just buy that?
Yes, this is the only one of our services you can buy alone from the A La Carte services.
Can I receive my resume in hard copy?
Yes, this service is offered and may be selected from the menu.
Why do I need an electronic resume?
Many companies now exclusively request electronic submission. You will be ready with your PDF format and will be able to jump on the new job opening as soon as it's posted.
What if I lose my resume or cover letter?
No problem. We will send you a replacement for up to one year at no additional cost via email. We may not store information for a longer time period than one year, but if we have it we are always happy to provide it.
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